Privacy Policy

We collect the following personal data through our contact form: • Full name • Email address • Message or description of your inquiry This data is provided directly by you on a voluntary basis. We do not collect sensitive personal data, financial data, or biometric information through this website.

Your personal data will be used for the following primary purposes: • Responding to your consultation or information request. • Scheduling and managing financial advisory appointments. • Following up on your requirements. As secondary purposes: • Sending informational communications about services, social support programs, and financial education. • Conducting internal statistics to improve our services. If you do not wish your personal data to be processed for secondary purposes, you may write to us at privacidad@fundelestia.com.

The processing of your personal data is carried out in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), published in the Official Gazette of the Federation on July 5, 2010, and its Regulations published on December 21, 2011. Fundelestia acts as the data controller responsible for the processing of your personal data.

Fundelestia does not transfer your personal data to national or international third parties without your express consent, except in cases provided by Article 37 of the LFPDPPP, such as duly substantiated and motivated requests from competent authorities.

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, send your request to privacidad@fundelestia.com with the following information: • Full name and address or other means to communicate the response. • Documents proving your identity (copy of INE/IFE or passport). • Clear and precise description of the personal data regarding which you wish to exercise any ARCO right. The response time is 20 business days from receipt of the complete request.

This website uses cookies and similar technologies. For more information, please see our Cookie Policy. We implement Google Consent Mode v2 to respect your consent preferences before activating analytics or advertising cookies.

Fundelestia has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing, including TLS 1.3 encryption for data transmission and secure storage on restricted-access servers.

Fundelestia reserves the right to modify this privacy notice. Any changes will be published on this page with the date of last update. We recommend reviewing it periodically.

For any questions or clarifications regarding the processing of your personal data, you may contact us at: • Email: privacidad@fundelestia.com • Address: Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtémoc, C.P. 06500, Mexico City • Phone: +52 (55) 4170-8823 If you believe your right to personal data protection has been violated, you may file a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI): www.inai.org.mx